Shipping policy

Last updated: August 15, 2025

Thank you for shopping at MyDarkPassion. This Shipping Policy outlines how we process and deliver orders from our store mydarkpassion.com.

1. Processing Time

  • Orders are typically processed within 1–3 business days after payment is received.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping: [Estimated delivery time, e.g., 5–10 business days]

  • Express Shipping: [Estimated delivery time, e.g., 2–5 business days]

Delivery times are estimates and may vary due to factors beyond our control, such as customs delays, carrier issues, or high seasonal demand.

3. Discreet Packaging

All orders are shipped in plain, discreet packaging with no mention of our store name or the nature of the products inside to protect your privacy.

4. Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time — see our store for current offers.

5. Tracking Orders

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

6. International Shipping

  • We ship to select international destinations.

  • International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

  • We are not responsible for delays caused by customs inspections.

7. Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

8. Lost or Damaged Packages

  • If your package is lost in transit, contact us at support@mydarkpassion.com and we will work with the carrier to resolve the issue.

  • If your package arrives damaged, please email us with photos of the damage within 48 hours of delivery.

9. Contact Us

For any questions regarding shipping, contact us:

📧 support@mydarkpassion.com
🌐 www.mydarkpassion.com